Frequently Asked Questions
Question: What is your refund policy?
Answer: Refunds are available for any purchased, unallocated evaluations.
  • Evaluations purchased under bulk rate pricing will be subject to an adjusted rate if the number of evaluations not refunded does not meet the threshold level of the discount rate.
  • For evaluations purchased under contract rates, the refund policy of the contract takes precedence over this refund policy.
For refunds please contact customer service.
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